Frequently Asked Questions

I forgot the password!

ChronoControl doesn’t let me watch movies without interruption! What do I do?

In case I have an important phone call and ChronoControl has my computer locked, what can I do?

I forgot the password!

If you have forgotten the password, which gives you the access to ChronoControl options, don’t worry – you can always use your personal registration key instead.

However, if you have forgotten the registration key itself – send the name and email address you used when you registered to the technical support address. Your registration key will be sent again to the email address you indicated in your registration.

Caution! Since your registration key can always be used as a master password, keep it secret from those that shouldn’t be changing the options of ChronoControl. If, for example, your child finds the registration key, he will be able to use it to change the options and you will not know or control it!

ChronoControl doesn’t let me watch movies normally, what can I do?

If you have a registered Personal or Guard version of ChronoControl you can easily tune ChronoControl so that you may watch movies on your computer, no matter how long they are, without any inconvenience. These are the tips on how to do this in the different versions:

Lite Not supported Personal The first way:   Set the minimal protection level.   Now, when you are going to watch a film just disable ChronoControl using the “Disable Program” button The second way:   Set the minimal protection level.   Select the “Inactivity Monitoring”.   Now if you don’t touch the keyboard, mouse for a long time, ChronoControl will not lock the screen, and you will be able to watch your film in peace. Guard The tips are similar to those of the Personal version. However, unlike in the Personal version there is no need for you to select the “Minimal Protection Level”. To open "Options" "Advanced options" "Protection levels" and select “Soft Operating Mode”, or display the “Disable Program” button depending on your preferences. That will accomplish the same end.

In case I have an important phone call and ChronoControl has my computer locked, what do I do?

If in your work you often receive important phone calls and when doing so you need to have access to your computer, you are recommended to use the Guard version of ChronoControl.

In this version, you can enable the locking Interruption mode. You can find details on this feature in the section "Options" "Advanced Options" "Protection Levels". You can find details on how to acquire the Guard version in the "Registration" section.